CAUSE The GeoServer did not return any data when Order Promising performed a sales order inquiry. RESOLUTION 

 CAUSE The specified customer name was not found in the Customer table. RESOLUTION Verify that the customer name appears in the Customer table. 

 CAUSE Item not modeled in Order Promising RESOLUTION Item must be modeled within Order Promising for a promise to be made 

 CAUSE The data in the OPScenDemand table is corrupted. RESOLUTION Verify the data integrity of the OPScenDemand table before attempting a proximity search. 

 CAUSE The proximity search returned an empty location list. RESOLUTION Contact Customer Support 

 CAUSE The value in the Travel Distance field is 0. When calculating lead time, Order Promising uses the Travel Distance field in the OPScenDelivery table. RESOLUTION Verify that a correct value exists for the...

 CAUSE Not enough memory is available to complete the search. RESOLUTION Verify that enough memory is installed to perform the proximity search. 

 CAUSE The data that you are trying to send to the GeoServer has problems, or the results that the server returned are invalid. RESOLUTION Verify the data integrity before attempting a proximity search. If...

 CAUSE A proximity search was attempted before the model servers started and initialized the data needed by Order Promising. RESOLUTION Verify that the model servers are running before attempting a proximity search. 

 Cause The GeoServer is not running.Resolution Verify that the GeoServer is running. 

 Cause The GeoServer returned several locations with the same name. 

 Cause The Ship From location specified in the location table was not found. This error code indicates corrupted or incomplete data in the Location table.Resolution Verify that a correct Ship From location exists in...

 Error Returned from OP – Customer Location Not Found 

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