CAUSE An error condition was encountered when attempting to convert a – quantity from either the Transaction unit of measure or the Pricing – unit of measure on the sales line to the Planning unit of measure – for the item. An error results when a conversion factor to the – Primary unit of measure cannot be found for one or both of the units- of measure involved in the conversion. – –

RESOLUTION From the Integration Constants program (P9834AA), determine – which unit of measure is the Planning unit of measure for the – item. Use the Unit of Measure Conversion program(P41002) or the- Standard Unit of Measure Conversion program(P41003) to set up – the necessary conversion factor(s). –